Privacy Policy

Effective Date: March 13, 2025

1. ABOUT

SC DataKlips SRL and its affiliates (“DataKlips,” “we,” “us,” or “our”) are committed to delivering innovative software solutions to our customers. This Privacy Policy explains how we collect, use, and disclose your personal information and outlines the privacy rights available to you.

Capitalized terms not defined in this Privacy Policy have the meanings set forth in our Terms of Service.

2. SCOPE

This Privacy Policy applies to personal information processed by us, including on our websites (e.g., dataklips.com and any other websites we own or operate), our software applications, APIs, and related online and offline offerings (collectively, the “Services”).

This Privacy Policy does not apply to third-party websites, services, or applications, even if accessible through our Services. A separate privacy notice, available upon request if applicable, governs the processing of personal information related to our employees and contractors.

3. PERSONAL INFORMATION WE COLLECT

The personal information we collect depends on how you interact with our Services.

Information You Provide to Us

• Account Information: When you create a DataKlips account, we collect information such as your name, email address, and, optionally, a profile picture or phone number (if two-factor authentication is enabled).

• Payment Information: For purchases made through our Services, we use third-party payment processors (e.g., Stripe) to handle transactions. These processors collect your name, email address, billing address, and payment card details. DataKlips does not store full payment details but may retain related data (e.g., last four digits of your card or payment confirmation).

• Communication Information: We collect details like your email address, phone number, or mailing address when you contact us, request information, or subscribe to our newsletter.

• Candidate Information: If you apply for a job posted on our Services, we collect information you provide, such as your resume and contact details.

• Customer Content: We collect data you upload or create using our Services, which may include personal information (e.g., names in documents or files).

• Customer Service Information: When you interact with our support team, we collect the information you provide. Calls or video interactions may be recorded for training or quality assurance purposes with your consent.

• Event Information: If you participate in contests, surveys, or events we host, we may collect your name, email address, and event-specific data.

Information Collected Automatically (Technical Information)

• Automatic Data Collection: We collect data such as your IP address, browser type, device details, operating system, location (inferred from IP address), and usage patterns when you use our Services.

• Cookies and Tracking Technologies: We and our partners use cookies, pixel tags, and similar technologies to collect information about your interactions with our Services. For details, see the “Your Choices” section below.

• Analytics: We use tools like Google Analytics to analyze usage trends. Visit Google’s Privacy Policy or opt out at Google Analytics Opt-Out.

Information from Other Sources

• Customers: If you use our Services through an organization (e.g., your employer), they may provide us with your details to set up your account.

• Third Parties: We may receive information from third-party services (e.g., if you log in via a third-party platform) based on your privacy settings there.

4. HOW WE USE YOUR INFORMATION AND OUR LEGAL BASIS FOR PROCESSING

We use your personal information for various purposes, relying on legal bases under the General Data Protection Regulation (GDPR) and Romanian law:

1. Providing and Managing the Services

   • Use: Account setup, payment processing, customer support, and content sharing.

   • Data: Account Information, Payment Information, Customer Content, Communication Information.

   • Legal Basis: Performance of a contract with you; legitimate interests (e.g., debt recovery, responding to inquiries); compliance with legal obligations (e.g., data protection laws).

2. Communicating with You

   • Use: Updates about your account, Services, or policy changes.

   • Data: Account Information, Communication Information.

   • Legal Basis: Performance of a contract; compliance with legal obligations.

3. Administering and Protecting Our Services

   • Use: Troubleshooting, security, and system maintenance.

   • Data: Account Information, Technical Information, Usage Data.

   • Legal Basis: Performance of a contract; legitimate interests (e.g., IT security, fraud prevention); compliance with legal obligations.

4. Improving Our Services

   • Use: Analyzing usage to enhance functionality.

   • Data: Usage Data, Customer Content (if permitted by settings).

   • Legal Basis: Legitimate interests (keeping Services relevant).

5. Marketing and Recommendations

   • Use: Sending promotional materials or suggesting relevant offerings.

   • Data: Account Information, Communication Information, Usage Data.

   • Legal Basis: Consent (where required by law); legitimate interests (business development).

6. Recruitment

   • Use: Evaluating job applications.

   • Data: Candidate Information.

   • Legal Basis: Legitimate interests (hiring); steps prior to entering a contract.

7. Legal Compliance

   • Use: Enforcing agreements or responding to legal requests.

   • Data: Any relevant personal information.

   • Legal Basis: Compliance with legal obligations; legitimate interests (enforcing rights).

5. DISCLOSING YOUR INFORMATION TO THIRD PARTIES

We may share your personal information with:

• Other Users: When you collaborate or share content via the Services.

• The Public: If you make content public (e.g., via shared links).

• Service Providers: For hosting, analytics, payment processing, or support (e.g., Stripe, Google Analytics).

• Your Organization: If you use our Services through an employer or group.

• Authorities: To comply with legal obligations or protect rights and safety.

• Business Transfers: In case of a merger, sale, or restructuring.

6. INTERNATIONAL DATA TRANSFERS

Your personal information may be processed in Romania, the European Economic Area (EEA), or other jurisdictions (e.g., the United States) where our servers or partners operate. We use safeguards like Standard Contractual Clauses (SCCs) for transfers outside the EEA to ensure compliance with GDPR. Contact us for more details.

7. YOUR CHOICES

• Email: Opt out of marketing emails via the unsubscribe link.

• Cookies: Manage preferences via our website’s cookie settings or browser options.

• Mobile Notifications: Adjust settings on your device.

8. YOUR PRIVACY RIGHTS

Under GDPR and Romanian law, you may:

• Access, correct, or delete your personal information.

• Restrict or object to processing.

• Withdraw consent (where applicable).

• Request data portability.
  Contact us at the details below to exercise these rights. We’ll verify your identity before processing requests.

9. DATA RETENTION

We retain personal information as long as necessary for the purposes outlined, your account’s duration, or legal requirements. After that, we delete or anonymize it unless retention is required (e.g., backups).

10. SECURITY OF YOUR INFORMATION

We implement technical and organizational measures to protect your data. If a breach occurs, we’ll notify you as required by law.

11. CHILDREN’S INFORMATION

Our Services are not intended for children under 16. We do not knowingly collect their data without parental consent. Contact us if you believe we have such data.

12. CHANGES TO OUR PRIVACY POLICY

We may update this policy and will notify you of material changes as required by law.

13. CONTACT US

For questions or to exercise your rights, contact:

SC DataKlips SRL

Strada Pompiliu Teodor 17, Cluj Napoca, Romania

Email: privacy@dataklips.com

Data Protection Officer: dpo@dataklips.com